Frequently asked questions
We offer a full range of AC and DC charging solutions, including wall-mounted AC chargers, portable chargers, 150kW-350kW DC fast chargers, and complete turnkey charging stations, compatible with CCS1, CCS2, and other major standards.
Yes, our chargers are compatible with all major EV brands and models, including Tesla, BMW, Nissan, and others. We also support various charging standards such as CCS1, CCS2, and CHAdeMO.
Yes, our products are designed for both residential and commercial use. From home charging solutions to high-powered chargers for public stations and fleet operations, we offer flexible and scalable options.
Installation requirements vary depending on the type of charger. Typically, our chargers require a dedicated electrical circuit and should be installed by a certified electrician. We provide installation guidelines and technical support for all our products.
Our EV chargers come with a standard warranty of 2 years. Extended warranties are also available. For more details on warranty coverage and terms, please contact our customer service team.
You can easily place an order or request a quote through our website’s contact form, or by directly reaching out to our sales team. We will respond promptly with the best solution for your needs.
Yes, we specialize in providing customized EV charging solutions based on your specific requirements. Whether you need special connector types, bespoke power configurations, or integration with your existing infrastructure, our team can help design the perfect solution.
Yes, some of our chargers are equipped with smart features, allowing integration with home automation systems like Google Home, Amazon Alexa, and more. Please refer to product specifications for detailed smart charging features.
Our chargers are designed for low maintenance. We recommend periodic inspections to ensure proper functioning. For servicing, please contact our support team or your local authorized service provider.